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Cancellation & Refund Policy

• Once the installation is done for battery there will no return & replacement will accept.

 

• If there is any duplicate transaction for one product company will process the refund in 7 days.

 

• Customer can return the product at the time of delivery. Customer can ask for refund in case of product not delivered in given timeline.

 

• OnlineBatteryWala.com is committed to deliver the product on time every time , But in case of non availability of product company will deliver the similar product of other brand with the consent of the customer only.

 

• In case of non availability of product customer has right to take refund of his payment , The refund will be done as per the concerned bank policy ( i.e. it may take 7-15 days).

 

• In case of customer wants to cancel the order within 1 hour of placing the order there will be no charge taken by the company. If the product is dispatched, that case customer has to pay Rs. 300 (towards cancellation charges ) + 3% of total payment ( towards online payment charges).

 

• In case the customer has received the damaged product customer needs to inform our call centre at the time of delivery. The company will issue a new product in place of faulty product.

 

• The company will not entertain any refund , return in below cases :

    - Physical damage of products.

    - Products which are tampered and missing serial numbers.

    - Products defected which are not covered under manufacturerswarranty.

    - Products which are returned without any original packaging.